Patient Service Representative – Westside Internal Medicine – Spartanburg, SC

Westside Internal Medicine

Duties and Responsibilities include the following. Other duties may be assigned

  1. Greets patients upon arrival.*
  2. Responsible for verifying insurance and collecting co-pays, deductibles and balances due.*
  3. Collect and post charges and payments.*
  4. Obtain prior authorizations for procedures performed in house and other facilities.*
  5. Answers multi-line telephone in a courteous and timely manner.*
  6. Ensures appointment slots are filled in accordance with scheduling guidelines.*
  7. Maintains telephone call list to notify patients of availability or changes in appointment time, reschedules accordingly.*
  8. Maintains up to date HIPAA forms on all patients.*
  9. Checks messages upon arrival to the office and follows up on calls as necessary.*
  10. Scans patients tests, patient information and office notes into system.*
  11. Processes daily receivable cash and credit cards.*
  12. Prepares new patient packets.
  13. Assists clinical staff with rooming patients and checking vitals.
  14. Performs other job duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

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Source: Hospital Jobs | Recruitology.com

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