Spring Hills, LLC
Director of Resident Engagement
Position Summary: Responsible for planning and implementing life enriching programs and events which provide socialization opportunities, fitness and wellness activities, educational and recreational programs, as well as spiritual life support based on the needs and preferences of the residents in the community.
Responsible to oversee the implementation and success of the Spring Cottage Recreation Program.
This position reports to the Executive Director and is supervises the Engagement Services departmental staff.
-Attends work as scheduled and follows community’s call-off procedures.
-Plans, develops, and implements resident lifestyle programming within the community as well as through outside trips and events.
-Works to encourage residents who have no or low participation.
-Interviews residents to determine their past and present interests and talents, as well as their satisfaction with the community’s programs and activities.
-Observes residents’ functions and behaviors and reports significant changes or concerns to appropriate staff.
-Performs work tasks in a manner that preserves each resident’s dignity, privacy and confidentiality.
-Utilizes outside community resources and independent contractors to enrich the variety of programs made available to residents.
-Develops and manages the annual department budget.
-Documents and maintains all records as required to effectively manage the department.
-Secures and maintains all department supplies and equipment.
-Develops and distributes the resident newsletter/calendar and other lifestyle programming communications on a regular and monthly basis conforming to company’s standards.
-Coordinates outings and weekly transportation schedule.
-Hires, trains, evaluates, disciplines and terminates departmental associates in accordance with company’s Human Resources Policies.
-Maintains appropriate staff schedules to -Works cooperatively with all other departments in planning shared events.
-Builds a robust volunteer database to ensure a variety of monthly programming.
-Maintains an inviting, functional and organized program area, including appropriate and seasonal decoration of display areas.
-Manages Spring Cottage recreation program effectively.
-Works with Executive Director to educate the community, professionals, and resident inquiries on the Spring Cottage program.
-Efficiently manages time on a daily basis so that department staff, including self, is spending equal amounts of time in Spring Cottage carrying out programming as in Assisted Living.
-Organizes and carries out or delegates Spring Cottage staff trainings, Dementia Educations Seminars (to families and public), Quarterly Family Fellowship Time, and Monthly Support Group.
Non-Essential Functions: -Participates in the Manager on Duty program.
-Attends all required training, in-service, and staff meetings.
-Carries out all responsibilities to residents, families and coworkers in a friendly, courteous and professional manner.
-Ensures that all company uniform and grooming standards for the department are followed.
-Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
-Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
-Adheres to all policies and procedures of company.
-Performs other duties as assigned. Skills: -Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
-Speaking – Talking to others to convey information effectively.
-Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of lternative solutions, conclusions or approaches to problems.
-Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
-Coordination – Adjusting actions in relation to others’ actions.
-Service Orientation – Actively looking for ways to help people.
-Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
-Time Management – Managing one’s own time and the time of others.
-Writing – Communicating effectively in writing as appropriate for the needs of the audience.
-Persuasion – Persuading others to change their minds or behavior.
-Negotiation – Bringing others together and trying to reconcile differences.
-Instructing – Teaching others how to do something.
-Management of Personnel Resources – Motivating, developing, and directing people as they work, identifying the best people for the job.
-Attributes -Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
-Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
-Speech Recognition – The ability to identify and understand the speech of another person.
-Speech Clarity – The ability to speak clearly so others can understand you.
-Written Expression – The ability to communicate information and ideas in writing so others will understand.
-Fluency of Ideas – The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
-Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong.
-It does not involve solving the problem, only recognizing there is a problem.
-Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
-Originality – The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
-Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Qualifications/Skills/Educational Requirements: -At least 2 year degree from a college or university Supervisory Experience.
Qualified therapeutic recreation specialist or an activities professional who is eligible for certification as a therapeutic recreation specialist, therapeutic recreation assistant, or an activities professional by a recognized accrediting body, such as the National Council for Therapeutic Recreation Certification, the National Certification Council for Activity Professionals, or the Consortium for Therapeutic Recreation/Activities Certification, Inc.; or; has two years of experience in a social or recreational program within the last five years, one year of which was full-time in an activities program in a health care setting; or has completed an activity director training course approved by the National Association for Activity Professionals or the National Therapeutic Recreation Society.
-Basic understanding and competence of computer skills, including Microsoft Excel & Word.
-Flexibility to work days, evenings & weekends as required.
-Dementia/Alzheimer’s experience a plus. Physical Requirements: Standing (over 2/3), walking (over 2/3), using hands to finger, handle or feel (over 2/3), reach with hands and arms (over 2/3), climb and balance (over 1/3), stoop, kneel (1/2-2/3), talk or hear (Over 2/3), taste or smell (Over 1/3).
Lifting up to 10 pounds (over 2/3), Up to 25 pounds (1/3-2/3); Up to 50 pounds (under 1/3)
Source: Hospital Jobs | Recruitology.com